Online information

What are the shipping methods for online orders?

For international shipments, several factors must be considered, such as the courier policies of the destination country and the size of the package.

Free shipping is only available for domestic orders within mainland Spain. Orders sent to Spanish archipelagos or abroad will incur a shipping fee, which will vary depending on the weight and volume of the selected products, as well as the distance to the destination. If you have any questions about shipping to your country, we recommend contacting our customer service team at [email protected]

Contact customer service if you have any questions about international shipping: [email protected]

How long does shipping take?

Delivery times for online orders depend on the destination. Here are the estimated times:

Shipping in Spain

DestinationDelivery Time
Spain (mainland) 24–48 hours
Balearic Islands 48–72 hours
Canary Islands 1 week

International Shipping

DestinationDelivery Time
Portugal (excluding Azores) From 48 hours
France and Italy (excluding French overseas territories) Approximately 72 business hours
Belgium, Netherlands, Germany 72 hours to 5 days
Sweden, Finland 5 business days
Estonia, Latvia, Lithuania 5–6 business days
Czech Republic, Austria, Eastern Europe 4–6 business days
Azores Between 1 week and 15 business days
United Kingdom 7–10 business days

What payment options do I have and which currencies are accepted for online purchases?

Here you will find all the information about the different payment methods available.

How much is the shipping cost?

Shipping is free for all orders over €30 sent to mainland Spain. Orders below this amount will have a €5 shipping fee regardless of weight. All other destinations will incur a shipping fee based on weight. The total amount will be displayed on the website before completing the payment.

Cash on delivery (COD) orders will be charged a 5% commission, with a minimum fee of €5.

How can I place an online order?

Here you will find all the information with a step-by-step guide to successfully place an order.

I have a discount coupon. How do I use it?

When filling in your information, shipping address, and confirming your cart, you will see a section that says “Do you have a promotional code?” Enter your discount coupon there and click “Add” to apply it correctly.

Which credit cards are accepted for online purchases?

Visa and Mastercard.

Can I pay cash on delivery?

We offer cash on delivery payments, with a €5 commission on orders under €100. For orders over €100, a 5% fee will apply.

Can I pay with PayPal?

PayPal does not allow the use of its service for companies in this sector, so we do not currently offer PayPal payments.

Can I pay with Bitcoin?

Yes, our website allows transactions through Bitcoin and other cryptocurrencies.

Can I pay with Bizum?

We offer the option to make payments via Bizum.

What is the bank account number for transferring payment?

BBVA:

  • ES13 0182 0540 6402 0156 8502
  • Account holder: Growbarato Distribuciones.

International:

  • Swift BIC: BBVAESMMXXX
  • Account holder: Growbarato Distribuciones S.L.
  • Address: Avenida Alacant nº 2, 46460 Silla (Valencia), Spain

CAIXABANK

  • IBAN: ES62 2100 8623 0102 0010 3928
  • Account holder: Growbarato Distribuciones S.L.

International:

  • Swift BIC: BSABESBBXXX
  • Account holder: Growbarato Distribuciones S.L.
  • Address: Avenida Alacant nº 2, 46460 Silla (Valencia), Spain

What is the safest way to pay on your website?

Definitely with a credit card. As soon as the payment is confirmed—usually instantly—we begin processing and preparing your order. Once we receive the confirmation, we take care of the rest.

Why was my payment declined?

This usually happens due to issues with the bank. If you receive this message, please contact us immediately by phone or email: [email protected]

Can I place an order by phone or WhatsApp?

It is not possible to place orders through these channels. Our phone and WhatsApp are available for product inquiries or other questions, but all purchases must be made through the website. Once the transaction is confirmed, we will handle the rest.

My coupon doesn't work. Can I get another one?

If you had one of our coupons and it didn’t work for any reason, don’t worry. Contact us and let us know your issue, and we will provide you with a new coupon with the corresponding value. Always reach us at: [email protected].

What is the warranty for products purchased at Growbarato.net?

All products offered on the website are covered by the manufacturer's commercial warranty. GROWBARATO DISTRIBUCIONES SL offers after-sales service. While the warranty is valid, customers may use it by contacting the GROWBARATO DISTRIBUCIONES SL office, after-sales service by email at [email protected], or the service centers designated by the supplier. If in doubt, you can contact customer support by phone or the previously mentioned email address for any assis...

What is the Growbarato.net Outlet?

In this section, you will find discounted marijuana seeds, growing supplies, and accessories. The goal is to offer customers lower prices on selected items in order to clear inventory—without sacrificing product quality.